Terms of service

Last updated: October 29, 2026

1. About these Terms

These Terms of Service ("Terms") are an agreement between you and Fighter's Market, Inc., trading as Kingz Europe ("Kingz Europe", "Kingz", "we", "us" or "our"). They apply when you visit or buy from kingzeurope.com, or use any of our related services, including our CROWN POINTS loyalty programme, our affiliate programme, reviews, chat and email or SMS messages (together, the "Services").

Who we are

  • Fighter's Market, Inc., trading as Kingz Europe
  • Registered address: 5710 Kearny Villa Rd, Suite D, San Diego, CA 92123, United States
  • EU distribution centre and point of contact: Kaszewy Kościelne 23B, 99-314 Kaszewy Kościelne, Poland
  • VAT number: PL5263651938
  • Email: cs@kingzeurope.com
  • Phone: +44 7360 543164 (Monday–Friday, 10:00–18:00 UK time)

These Terms are for consumers, meaning people buying for purposes outside their trade, business or profession. Business and wholesale customers are covered by separate wholesale terms.

Your statutory rights always come first. Nothing in these Terms limits the rights you have as a consumer under the law of the EU or of the country where you live, including your 14-day right of withdrawal (Section 9) and the 2-year legal guarantee (Section 11). If anything in these Terms appears to conflict with those rights, your statutory rights apply.

These Terms work together with our other policies, which form part of them:

If these Terms conflict with a specific policy or programme rule, the more specific document applies to that topic, unless the law requires otherwise.

2. Who can use the Services

You must be at least 18 years old, or the age of majority where you live if that is higher, to place an order or create an account. Younger customers may use the Services only with the involvement of a parent or guardian who accepts these Terms. Products are sold for personal use. We may decline orders that appear to be placed for resale without a wholesale agreement with us.

3. Your account

You are responsible for keeping your login details secure and for activity on your account. Please give us accurate, current information. Tell us straight away at cs@kingzeurope.com if you think someone has used your account without permission. We may suspend or close an account that seriously or repeatedly breaks these Terms, and we will tell you why unless the law prevents us.

4. Products and product information

We work hard to describe and show our Gis, rash guards, shorts, belts and other gear accurately, including sizes, materials and colours. Colours can look slightly different on different screens. Our size charts and size-finder results are guides to help you choose. Natural fabrics such as cotton Gis may shrink slightly when washed, so please follow the care instructions on the label.

Competition-legal claims (for example, IBJJF approval) refer to the rules in force when the product was released, unless the product page says otherwise. Older models may not meet current competition rules, and where we know a model does not, the product page says so. Please check with your federation before you compete.

5. Prices, VAT, duties and discounts

  • Total price. Prices are shown in euros (or in the local currency you select) and include VAT at the rate that applies to your delivery country. Delivery charges are shown before you place your order. The total you pay is shown on the checkout page before you confirm.
  • Customs. Orders ship from our warehouse in Poland, so deliveries within the EU have no customs fees. For deliveries outside the EU (for example Serbia, Bosnia and Herzegovina or Switzerland), import VAT, duties or carrier fees may apply. Where we collect them at checkout, they are shown before you pay. Where we don't, they are charged by the carrier or the authorities on delivery and are your responsibility.
  • Price reductions. When we announce a price reduction, the earlier price we refer to is the lowest price we charged for that product on kingzeurope.com in the 30 days before the reduction. Where we show a recommended retail price (RRP) instead, we label it as an RRP and do not present it as our earlier price.
  • Promotions. Discount codes and promotions have their own conditions, which we show with the promotion. Unless stated otherwise, they can't be combined, have no cash value and end on the date shown.
  • Personalised pricing. We do not personalise prices based on automated decision-making about you.
  • Errors. If a price or description is obviously wrong (for example a typing or system error that you could reasonably have noticed), we are not bound by it. We will contact you before shipping, and you can either buy at the correct price or cancel and receive a full refund.

6. Orders and contract formation

The product pages on kingzeurope.com are an invitation to order, not a binding offer. When you click the final payment button at checkout, you make a binding offer to buy the products in your basket. We send an automatic email confirming that we received your order; this does not yet accept it. The contract is formed when we accept your order by sending a shipping confirmation email, or by delivering the products, whichever comes first.

Before you submit your order, you can check and correct your details on the checkout page. The contract language is English. We keep a record of your order, and the order details and these Terms are sent to you by email. We may decline an order, for example where a product is out of stock, there is an obvious error, or we suspect fraud. If we decline after you have paid, we refund you in full straight away.

7. Payment

Payment is processed by Shopify and our payment partners, such as Shopify Payments, PayPal and other methods shown at checkout, under their own terms. We do not charge a fee for using a particular payment method. You confirm that you are authorised to use the payment method you provide.

8. Shipping and delivery

We ship from our distribution centre in Poland to the countries listed at checkout and in our Shipping Policy. Orders usually leave our warehouse within 1–2 business days. Same-day dispatch is not guaranteed, and during peak periods such as Black Friday and the holidays, processing takes longer. Standard shipping is free on orders over €120.

Delivery times shown at checkout are estimates. If we have not agreed a delivery date with you, we will deliver within 30 days of the contract. If we don't, you can give us a reasonable extra period and, if we still don't deliver, end the contract and receive a full refund. The risk of loss or damage passes to you only when you, or someone you name (other than the carrier), receive the products. If your parcel arrives damaged, please tell us; this helps us claim from the carrier, but it does not affect your rights.

9. Your 14-day right of withdrawal

This is your statutory right as a consumer under EU law. It applies in addition to our 60-day Perfect Fit Guarantee in Section 10.

Right of withdrawal. You have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period ends 14 days after the day on which you, or a third party you name (other than the carrier), take physical possession of the goods. If you order several goods in one order and they are delivered separately, the period ends 14 days after you receive the last item.

How to withdraw. To exercise the right of withdrawal, you must inform us (Fighter's Market, Inc., trading as Kingz Europe, Kaszewy Kościelne 23B, 99-314 Kaszewy Kościelne, Poland; email cs@kingzeurope.com; phone +44 7360 543164) of your decision to withdraw by a clear statement, for example by email or letter. You can also use the online withdrawal function in our returns portal or the model withdrawal form in the Annex below, but you don't have to. If you use the online function, we will confirm receipt by email without delay. To meet the deadline, it is enough to send your notice before the withdrawal period ends.

Effects of withdrawal. If you withdraw, we will refund all payments we received from you, including the standard delivery costs (but not any extra cost from choosing a delivery method more expensive than our cheapest standard delivery), without undue delay and at the latest within 14 days of the day we are informed of your decision. We will use the same payment method you used for the original transaction unless you expressly agree otherwise, and you will not be charged any fee for the refund. We may withhold the refund until we have received the goods back or you have supplied proof of having sent them, whichever is earlier.

Returning the goods. Please send the goods back to our distribution centre in Poland without undue delay and at the latest within 14 days of telling us that you are withdrawing. The deadline is met if you send the goods before the 14 days have expired. For orders from Kingz Europe, we provide a free prepaid return label through our returns portal, so you do not pay for the return. If you choose to return the goods another way, you bear the direct cost of returning them.

Handling the goods. You may handle the goods as you would in a shop, for example trying on a Gi to check the size. You are only liable for any loss in value that results from handling them beyond what is needed to establish their nature, characteristics and functioning, for example washing or training in them.

Exceptions. The right of withdrawal does not apply to goods made to your specifications or clearly personalised (for example custom or co-branded orders), or to sealed goods that are not suitable for return for health or hygiene reasons once unsealed after delivery (for example a mouthguard). Where an exception applies, the product page says so before you buy.

10. Our 60-day Perfect Fit Guarantee

On top of your statutory rights, we offer a voluntary 60-day returns and exchange guarantee. It doesn't replace or limit your right of withdrawal or the legal guarantee.

  • Time limit. Start a return or exchange within 60 days of delivery through our returns portal.
  • Free prepaid labels. Return labels are free and prepaid for orders from Kingz Europe delivered to any European country we ship to. Create yours in the returns portal. Returns go back to our distribution centre in Poland.
  • Exchanges and store credit are always free.
  • Refunds. Within the 14-day withdrawal period, refunds are free (see Section 9). For refunds requested from day 15 to day 60, a €5 processing fee is deducted and the original shipping fee is not refunded.
  • Condition. For returns under this guarantee, items must be unworn and unwashed, in their original condition with tags attached. Final Sale and Mystery items are not covered by this guarantee, but your statutory rights still apply to them.

Full details are in our Refund Policy.

11. Legal guarantee of conformity (faulty items)

All products are covered by the 2-year legal guarantee of conformity under EU law, at no cost to you. If an item is faulty or not as described when it is delivered and the fault shows within 2 years of delivery, you are entitled to have it repaired or replaced free of charge. If that isn't possible, isn't done within a reasonable time, or causes you significant inconvenience, you can ask for a price reduction or end the contract for a full refund. A fault that appears within one year of delivery is presumed to have existed on delivery, unless we prove otherwise; some countries give you longer protection. If you choose a repair, the legal guarantee period for the repaired item is extended by 12 months.

Normal wear and tear from regular training, and damage from misuse or not following the care instructions, are not faults. To make a claim, email cs@kingzeurope.com with your order number, a description of the problem and photos. We pay the cost of returning faulty items.

12. CROWN POINTS loyalty programme

CROWN POINTS is our free loyalty programme on kingzeurope.com. You earn points on eligible purchases and actions and can redeem them for rewards as described on the CROWN POINTS page. Points have no cash value, can't be transferred or sold, and may expire as stated in the programme rules. If you return an item, points earned on it may be removed. We may change or end the programme with reasonable notice. We will honour rewards you have already redeemed, and you will have a fair chance to use points you have already earned, as stated in the programme rules.

13. Gift cards and discount codes

Where we offer gift cards, they can be used only on kingzeurope.com, can't be exchanged for cash except where the law requires, and are valid for the period stated on the card, which is never shorter than the law of your country allows. Please keep your gift card code safe. Discount codes are subject to the conditions shown with them.

14. Affiliate programme

Our Affiliate Program has its own terms, which you accept when you join. Affiliates must clearly disclose their relationship with Kingz whenever they promote our products, for example with "#ad" or "affiliate link", and must not make claims about our products that we have not approved.

15. Reviews

We want reviews on kingzeurope.com to be genuine and useful. How we check reviews: reviews are collected through Judge.me. Reviews marked "Verified Buyer" come from customers who bought the product, which Judge.me checks against our order records. Reviews without that badge have not been checked in that way. We publish both positive and negative reviews. We remove reviews only if they are unlawful, offensive, unrelated to the product or contain personal data, never because they are negative. We do not buy fake reviews or ask anyone to write them. If a review was given in return for an incentive (for example points or a discount), it is marked as such. Review star ratings are calculated from all published reviews.

16. Your content

If you post a review, photo, comment or other content ("User Content"), you confirm it is your own, is honest and does not break the law or anyone's rights. You keep ownership of your User Content. You give us a non-exclusive, royalty-free, worldwide licence to use, reproduce and display it on our websites, social media and marketing in connection with Kingz, for as long as it is published, and you can ask us to remove it at any time. We will credit you where reasonable.

17. Intellectual property

The Kingz name and logos, "Legends Never Die", our designs, product names, photos, text and other content are owned by us or our licensors and are protected by trademark, copyright, design and other laws. You may use the Services only for your personal, non-commercial shopping. You may not copy, scrape, modify, sell or use our content or trademarks without our written permission.

18. Acceptable use

You agree not to: break the law using the Services; interfere with their security or operation; use bots, scrapers or automated tools (including AI agents that do not identify themselves) to buy, monitor or copy products without our permission; send viruses or harmful code; impersonate anyone; or harass our team, athletes or other customers.

19. Third-party services and links

The Services use and link to third-party services, such as Shopify, payment providers, carriers, the Redo returns portal, Gorgias chat, Judge.me reviews, LoyaltyLion, Klaviyo and social media platforms. Their own terms and privacy policies apply to your use of them. When you buy from us, your contract is with Kingz Europe, not with Shopify or these providers.

20. Our liability

We are responsible for the goods we sell you being in conformity with the contract, as set out in Section 11, and for loss or damage you suffer that is a foreseeable result of our breaking these Terms or failing to use reasonable care and skill.

We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud or wilful misconduct, for gross negligence, under product liability law, or for your statutory rights as a consumer. Otherwise, we are not liable for loss or damage that was not foreseeable, or for business losses, because the products are for personal use.

Martial arts training carries a risk of injury. Our products are not protective equipment unless a product page expressly says so.

21. Complaints and disputes

Talk to us first. Most concerns can be solved quickly. Please email cs@kingzeurope.com with your name, order number, a description of the problem and the outcome you want. We aim to reply within 24 hours on business days.

Online Dispute Resolution. The European Commission's Online Dispute Resolution (ODR) platform was discontinued on 20 July 2025 and is no longer available.

Alternative dispute resolution. We are not obliged and generally not willing to take part in dispute resolution proceedings before a consumer arbitration board. We will consider it case by case if you ask us. You can also get free help with cross-border complaints from the European Consumer Centre in your country (ECC-Net).

Courts. These Terms do not contain any arbitration clause or class action waiver. You can bring proceedings in the courts of the EU country where you live, or in the courts where we have our establishment. We can bring proceedings against you only in the courts of the EU country where you live. For claims up to €5,000, you can use the European Small Claims Procedure.

22. Governing law

These Terms are governed by the laws of Poland, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). However, if you live in another country, this choice of law does not take away the protection you have under the mandatory consumer laws of the country where you live, which you can always rely on.

23. Changes to these Terms

We may update these Terms from time to time, for example to reflect changes in the law or our services. We will post the new version here and change the "Last updated" date. The Terms that apply to your order are the ones in force when you placed it. Changes do not apply to orders you have already placed.

24. General

If any part of these Terms is found invalid, the rest remains in effect. If we don't enforce a right straight away, we can still enforce it later. We may transfer our rights and obligations under these Terms to another company, and we will make sure this does not reduce your rights. You may not transfer your rights to someone else without our consent, except where the law allows. Translations of these Terms are provided for convenience; if they differ, the English version applies, unless the law of your country requires otherwise. These Terms replace earlier versions.

25. Contact us

Fighter's Market, Inc., trading as Kingz Europe
EU distribution centre and point of contact: Kaszewy Kościelne 23B, 99-314 Kaszewy Kościelne, Poland
Registered address: 5710 Kearny Villa Rd, Suite D, San Diego, CA 92123, United States
VAT number: PL5263651938
Email: cs@kingzeurope.com
Phone: +44 7360 543164 (Monday–Friday, 10:00–18:00 UK time)

Annex: Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract. It is also on our withdrawal form page.)

To: Fighter's Market, Inc., trading as Kingz Europe, Kaszewy Kościelne 23B, 99-314 Kaszewy Kościelne, Poland. Email: cs@kingzeurope.com

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*):

  • Ordered on (*) / received on (*):
  • Order number (optional):
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

(*) Delete as appropriate.