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      Total

      Customer Reviews

      Based on 8 reviews
      75%
      (6)
      0%
      (0)
      13%
      (1)
      0%
      (0)
      13%
      (1)
      K
      Kira S
      Long shipping period and too small!!

      I am extremely dissatisfied with my recent experience with the Gi and the associated customer service. I had initially ordered the Gi during the Black Friday sale, but unfortunately, it was not in stock at the time and had to be shipped from the USA. It appears that the Gi was listed as "in stock" to capitalize on sales, despite not being readily available.

      The entire process took a month for the Gi to finally arrive, and to my disappointment, the pants were too short for my height. As someone who is 178cm tall, this was unacceptable. I attempted to contact customer service to discuss a return or exchange, but their response time was incredibly slow, which further frustrated me.

      In light of the inadequate customer service, I decided to take matters into my own hands and return the Gi myself using DHL. Unfortunately, this cost me an additional 15€.

      To add insult to injury, I have now been informed that I will also be responsible for a 15€ restocking fee. This feels like a complete joke and an unnecessary burden on the customer.

      Needless to say, I will not be patronizing this company again.

      D
      Darlan Nepomuceno
      Stock issues

      Pity you guys never have my size, I can’t keep waiting for it, sadly I’m moving to buy with other brand 🫤

      L
      Lola Mera
      Perfect

      Ir suits perfect!

      K
      Keith Quinn
      Stock availability

      Hi Kingz staff
      My issue is with stock I think I am going to move to another brand as you never ever have sizes in stock and I also don’t see how you cannot preorder and pay and just have it shipped when it does come in ? It’s absolutely ridiculous having to keep going into website in the hope it is really just a bad way of doing business and I think sadly you will lose a lot of loyal customers.

      B
      Benjamin Brixius
      Good jacket, bad pants

      Loved the jacket. Good Fabrik and good quality. Bit the pants felt like an Ikea Shopping bag.

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      Customer Reviews

      Based on 8 reviews
      75%
      (6)
      0%
      (0)
      13%
      (1)
      0%
      (0)
      13%
      (1)
      K
      Kira S
      Long shipping period and too small!!

      I am extremely dissatisfied with my recent experience with the Gi and the associated customer service. I had initially ordered the Gi during the Black Friday sale, but unfortunately, it was not in stock at the time and had to be shipped from the USA. It appears that the Gi was listed as "in stock" to capitalize on sales, despite not being readily available.

      The entire process took a month for the Gi to finally arrive, and to my disappointment, the pants were too short for my height. As someone who is 178cm tall, this was unacceptable. I attempted to contact customer service to discuss a return or exchange, but their response time was incredibly slow, which further frustrated me.

      In light of the inadequate customer service, I decided to take matters into my own hands and return the Gi myself using DHL. Unfortunately, this cost me an additional 15€.

      To add insult to injury, I have now been informed that I will also be responsible for a 15€ restocking fee. This feels like a complete joke and an unnecessary burden on the customer.

      Needless to say, I will not be patronizing this company again.

      D
      Darlan Nepomuceno
      Stock issues

      Pity you guys never have my size, I can’t keep waiting for it, sadly I’m moving to buy with other brand 🫤

      L
      Lola Mera
      Perfect

      Ir suits perfect!

      K
      Keith Quinn
      Stock availability

      Hi Kingz staff
      My issue is with stock I think I am going to move to another brand as you never ever have sizes in stock and I also don’t see how you cannot preorder and pay and just have it shipped when it does come in ? It’s absolutely ridiculous having to keep going into website in the hope it is really just a bad way of doing business and I think sadly you will lose a lot of loyal customers.

      B
      Benjamin Brixius
      Good jacket, bad pants

      Loved the jacket. Good Fabrik and good quality. Bit the pants felt like an Ikea Shopping bag.