I was excited to purchase my Kingz kimono due to its great reputation and the initial quality seemed promising. The fit and design are impressive, and I was pleased with how it looked and felt.
However, after just one wear, I encountered a significant issue, stitching came undone. While I understand that issues can happen with any product, I was disappointed that Kingz failed to respond to my multiple emails and messages over several weeks.
I believe in the quality of their products, but the lack of customer service has been frustrating and disappointing. I hope Kingz improves its communication, as resolving customer concerns is essential for maintaining trust.
